Sunday, November 18, 2007 

Ebay enables investing in microfinance

Ebay recently opened a new web site called MicroPlace which enables individuals to make loans to the world's working very poor. This enables what I refer to as Socially Responsible Investing version 2 ... choosing to make a positive social impact with your investing.

Here's generally how it works:
  • You can preview the investment options ... currently there are 15 choices of microfinance institutions (MFIs) across 11 countries. The term of the loans ranges from 2-4 years and the interest rate paid ranges from 1.5-3% per annum.
  • To make an investment, you create an online account...email address, password and then [unfortunately] a lot of personal information which they are required to capture as a securities broker.
  • You can then invest a minimum of $100. This means that almost anyone can invest which is great! You fund your investment through Paypal (another Ebay company) or directly with a checking account transfer.
  • Once you've made your investment, you can track it on their web site.
I have written previously about Kiva, another way to provide loans to microentrepreneurs. I thought it would be helpful to compare and contrast these two services.

Here's a summary comparison ... Kiva let's you loan directly to a specific borrower which is much more personalized. The downside of Kiva is that you are receiving no interest on your loan. On the risk (of getting your loan repaid) side, with Kiva you need to manage your own risk by splitting up your loans across multiple borrowers whereas you're investing in a fund with Microplace so your risk is already diversified across a group of borrowers (although typically with one MFI). Generally, Kiva loans are shorter duration. Currently Kiva provides many more countries and MFI partner options ... although because of its popularity there are often on a few borrower loans listed at any given time.

More resources

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Tuesday, August 29, 2006 

Kiva -- the microfinance marketplace

Last week, I met up with Kiva founders Matt Flannery (his blog) and Jessica Jackley Flannery at a presentation they were making to the staff at microfinance innovator, Unitus. I have blogged before about my positive experience in using the Kiva service. In a nutshell, Kiva is building a marketplace for microfinance ... matching up lenders (mostly from developed countries) with microentrepreneur borrowers (mostly from developing countries.) They have made a lot of progress since I last reported and I also found out about some of the enhancements that they have in-the-works. Here are some of my notes:
  • Marketplace. Kiva wants to evolve into a microfinance lending marketplace ... similar in some ways to what Prosper is doing in the USA for larger loans. They want to match up borrowers with lenders much like Ebay matches up buyers with sellers. They will be introducing community features like the reputation of borrowers with ratings (like Ebay stars) and last loan repayment info. They are already starting to see some borrowers who are using their repayment record on Kiva.org as a credit worthiness indicator for other kinds of transactions.
  • Stats. Kiva now has 4,000 lenders. Average lender is lending $68 (may be over multiple loans.) Kiva lenders have disbursed > $250,000 since they began in October 2005. For comparative purposes, to reach 4,000 lenders, Calvert took 10 years and GlobalGiving took 5 years.
  • Income. Today, Kiva receives all of their income/funding from donations. Yes, they are a registered 501(c)3 charity. They have no income (e.g. interest income or loan fees) for loans which they facilitate. It is not that they are philosophically against income related to loans they facilitate/manage, they are working through regulatory issues. Here are some of the ways they may generate income:
    • loan fee to MFI (maybe 1-2% ... still incredibly low cost of capital!)
    • optional lender fee (in the 1-2% range)
    • interest earned on float (could be substantial)
    • loan insurance (e.g. 1% fee pays off loan in case of death)
  • Interest rates on loans. Their MFI partners (identified with each loan application) set the loan interest rates and fees. Today, these rates and fees are not disclosed on their web site. They are planning to expose these going forward in order to provide more transparency and encourage interest rate competition.
  • Earning interest. Today lenders are paid no interest. Going forward this is going to change once Kiva sorts through the various regulatory issues.
  • Loan size & admin. They now have a minimum loan size of $600. They do this for a number of reasons including (a) overall higher transaction processing effort for Kiva loans (e.g. have to post update to Kiva system as well as the MFI's system); and (b) generally means that this is not the borrower's first loan, so higher qualification for borrowers = higher liklihood of repayment. MFIs are typically paying loan officers a fee of ~$10 for each Kiva loan they administrate.
  • For or not-for profit. Today they are a non-profit. Their business plan says that they need an additional $1.5M of capital in order to get to break-even in 2009. One (key) benefit of being a non-profit today is that Paypal charges them no fees on transactions ... which is a substantial cost savings based on their high # of transactions.
Kiva is continually upgrading their web service. I really like how they are now more concisely listing businesses with graphical stats in many places. Also, they have made an easy way for anyone with a blog/webpage/space to promote loans ... you simply paste a snippet of HTML (shown at the bottom of every business loan profile) into your web page and a very nice promotion is presented. I've done this on the right column of this blog just after archives section. Very cool!

Also, see recent Business Week article on Kiva.

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Sunday, February 12, 2006 

Personalizing Microfinance

I discovered a new microfinance service called Kiva which is attempting to truly enable person-to-person loans between a loan provider in developed countries and a low-income borrower in developing country.

I am very interested in these kind of innovations because there are currently very few options for middle-class North Americans to invest (not donate) their money in helping very low-income microentrepreneurs start or expand their microbusinesses in order to grow their income and break cycles of generational poverty.

Kiva is using technology to keep the costs of this kind of personalized service to a minimum. Here's how it works. You go to kiva.org web site and browse through a selection of pre-reviewed loan applications. You get to read an overview of the borrower (including photo), what business they want to invest money in, what size of loan they are requesting and how much they have raised so far. Once you've found someone you'd like to make a loan to, you can instantly (using Paypal) make a loan for a portion (minimum $25) or all of the remaining loan ask size. All of the money is managed by Kiva's web service with human intervention so it is very cost efficient and scalable.

Once the borrower has received a full funding of their loan, then they are actually given the loan typically with a 6-12 month repayment (with interest) period. All of the pre-screening and on-the-ground loan management is outsourced to local Kiva microfinance partners. The partners assign a loan officer who is responsible for posting all of the loan "application" information on the Internet and to write journal entries (essentially a blog) along the way as there is new information to report. All of this information is available for easy access by loan providers (and anyone else who is interested) through Kiva's web site. Additionally, loan providers are emailed with updates when there is a new posting with one of their loans.

I tried this out. I made a loan of $50 as part of a $500 loan for Steve Ogondo (see his picture on the right.) Steve needed working capital for his new butchery business he called "Gracious God Butchery" based in Tororo, Uganda. Steve has now raised his $500 and now has received his loan. You can now follow his progress on-line. You can also post comments back to him. An assigned loan officer, Moses Onyango, handles all of the translation and communication. I did my research and issued my loan all in about 15 minutes via their web site! And I received an email on Feb 3rd when his loan was granted.

This reminds me of the highly successful (and still innovative) approach to personalization which World Vision International provides with child sponsorship. By putting a face, a name, some individual details and an ongoing communication, both parties benefit from the human connection despite the geographical and cultural differences. World Vision has been able to sign-up the masses for just $26/month ... something very doable for most westerners.

There are lots of questions that this approach brings up like:
  • how do you know the money is really going to the person in question?
  • will you get paid back?
  • is this ever going to be operationally sustainable because of the high cost of having the loan officers providing these updates?
  • doesn't this cause privacy concerns?
Kiva attempts to answer these questions in their FAQs. The reality though is that many of these issues will take time to work out. Kiva is functioning as the "trusted intermediary" and are seeking to use open communication to facilitate this trust.

Kiva is also not yet (and for the foreseeable future) paying any interest back to loan providers ... the most the you can get back is the amount lent. They are using the interest income generated to pay for operating cost which are substantial. Kiva is therefore a non-profit and is still heavily subsidized. This is a reasonable strategy. Most people won't care about getting interest on a loan of $25-100, so this works fine. In the worst case of the loan not getting paid back, your loan becomes a charitable gift.

All of that said, I really do like the concept and innovation of this approach. Using web technology (and probably mobile technology shortly), there are amazing new possibilities for connecting people to make a social impact. Being able to personally be involved in helping someone in a far-away place with the opportunity to improve their lives is very powerful.

Please visit Kiva and consider making a small investment today.

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